SW Portland / St. Vincent Hospital
Urology • Beaverton, OR
Ratings by platform
- Birdeye: 3.1 out of 5 stars (Approximately 894 combined reviews across Birdeye platforms)
- Providence Official Site (Internal): 4.9 out of 5 stars (25,230 ratings)
- Hospital Cost Compare (HCAHPS): 80% would definitely recommend (300+ surveyed)
What patients say
Patients praise
- High rates of patient willingness to recommend the facility (reportedly around 80-91%)
- Generally strong communication ratings for nurses and doctors (reported at 76-77% "always" communicating well)
- Recognition for nursing excellence (Magnet designation)
- Positive feedback on the cleanliness and professionalism of the environment from many patients
Common complaints
- Reports of staff not responding quickly or failing to provide requested assistance
- Concerns regarding billing transparency and unexpected add-on costs
- Complaints about unprofessional bedside manner or perceived lack of compassion from some staff members
- Patient reports of feeling judged or hearing inappropriate staff conversations
In patients' words
"But my experience at St. Vincent Hospital was truly excellent. The hospital is modern, clean, and very professional. More importantly, the doctors, nurses, and staff showed genuine compassion and care."
— Patient review on Birdeye"Unfortunately, they also talked a lot of smack in ear shot of our room -- not just about me, but also about my son. Full-on judgement, without even knowing anything other than about the procedure in need."
— Patient review on Birdeye (East Pavilion)"I am currently inpatient at this hospital, and I've never bothered to leave a Google review, but what they're doing is so atrocious I can't in good conscience not say anything about the behavior of the surgical team."
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