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Nephrology - The Portland Clinic

NephrologyBeaverton, OR

★★★★★4.6/5571 reviews across 3 platforms

Ratings by platform

  • The Portland Clinic (Beaverton) Internal Rating: 4.7 out of 5 (287 ratings)
  • Vitals (Dr. Mark Bates): 4.3 out of 5 (4 ratings)
  • The Portland Clinic (Nephrology) Internal Rating: 4.6 out of 5 (280 ratings)

What patients say

Patients praise

  • Specific individual doctors or physician assistants described as caring and attentive
  • High general patient rating scores provided by the clinic's own internal surveys
  • Convenience of multiple locations and specialties under one network

Common complaints

  • Difficulty with phone communication and scheduling appointments
  • Reports of long wait times and issues with front desk staff empathy or attitude
  • Perceived decline in quality of care and impersonal treatment compared to past experiences
  • Challenges navigating referrals and lab work processes

In patients' words

"Overall, just an FYI, I am very unhappy with Portland Clinic - in so many ways! Communication is horrible, online and via phone is next to impossible!"

The Portland Clinic Patient Review

"If you're 10 minutes late, they treat you like an inconvenience and won't see you... Seems like everyone is numbers to them, not people. It's genuinely like speaking to a robotic answering machine."

LocalityBiz User Review

"Great doctor, very caring, very attentive and will explained things well. Very good in addressing my preventive health."

ZocDoc Review (Dr. Mark Bates)

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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