Dean Medical Group and Fond du Lac Regional Clinic - SSM Health
Pulmonology • Beaver Dam, WI
Ratings by platform
- Birdeye/Google Aggregates: 2.5 - 2.9 out of 5 stars (aggregated across various branch reviews) (Varies widely by location (e.g., 76-86 reviews))
- SSM Health internal/provider pages: 4.7 - 4.9 out of 5 stars (specific provider ratings) (75-126 ratings per provider)
- LocalityBiz: Mixed (ranging from 1 to 5 stars) (Small sample size)
What patients say
Patients praise
- Highly regarded specific providers and medical staff
- Professional and knowledgeable clinical care teams (nurses/techs)
- Generally short wait times for some locations
- Friendly and caring demeanor of individual doctors and nurse practitioners
Common complaints
- Billing and insurance processing delays or errors
- Difficult or unprofessional customer service via phone
- Receptionist staff perceived as rude or entitled
- Difficulty getting timely appointments or seeing a doctor instead of a PA/NP for specific needs
- Concerns about medical competence for issues beyond routine care
In patients' words
"The billing office here is terrible. They submitted a claim under the wrong patient and would not fix it."
— Birdeye/Google Review"Reception is awful, rude, and act entitled... The providers, nurses, and techs are approachable, helpful, and take their time."
— Loc8NearMe Review"Allison Lynch cares! She remembers who Jessie is and his main concerns. She treats him and his diagnosis with respect."
— SSM Health Provider Review PageMore clinics in Beaver Dam
Nestor Machare-Delgado, MD | Pulmonology - Beaver Dam, WI
Patients praise: Informative and clear communication · Takes time to answer patient questions.
Watertown Regional Medical Center - Specialty Clinic Pulmonology
Patients praise: Physicians are frequently described as knowledgeable, kind, and compassionate · Strong patient appreciation for clear explanations of diagnoses and treatment plans.
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