Family Medicine - Primary Care - Naval Hospital Beaufort
Primary Care • Beaufort, SC
Ratings by platform
- Birdeye (reviews.birdeye.com): 3.9 / 5 (145 reviews)
- Facebook (facebook.com/navalhospitalbeaufort): 74% recommend (61 reviews)
What patients say
Patients praise
- Generally positive praise for quality of care and staff/customer service
- Some reviewers describe reliable and competent care with kind staff in departments like check-in, pharmacy, lab, and imaging
Common complaints
- Wait times and long waits for urgent care/appointments; difficulty getting timely help
- Complaints about staff attitude/disrespect and poor communication
- Billing/eligibility problems related to prescriptions (unexpected charges for non-eligible patients)
- Facility limitations/expectation mismatch (described as an outpatient clinic without urgent care or hospital services)
In patients' words
"“Great care by caring people”"
— Birdeye review snippet for Naval Hospital Beaufort"“Beaufort Naval Hospital … overall operation stinks! This relic needs to close all together.”"
— Birdeye review snippet for Naval Hospital Beaufort"“Brought our 1 year old infant to be seen and waited for over 3 hours… Don’t waste your time.”"
— Beaufort Navy Hospital - Port Royal (review text)"“I was shuffled from office to office, and no one told me anything… [I] didn’t sleep for three weeks.”"
— Hilton Head Island Packet article about $10K prescription billing dispute"“This is NOT A HOSPITAL! It … hasn’t been one in many, many years… No ER… urgent care.”"
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