Direct Primary Care - Prisma Health
Direct Primary Care • Beaufort, SC
Ratings by platform
- Beaufort Memorial Hospital Patient Portal: 4.5 out of 5 (for a specific provider in the broader system) (348 reviews)
What patients say
Patients praise
- Professional and courteous providers
- Attentive listening and thorough care
- Easy access and quick follow-up (specifically regarding Beaufort Memorial staff)
Common complaints
- Billing errors and disputes
- Lack of responsiveness from billing departments
- Difficulty in communicating with administrative staff
- Negative experiences with app functionality
In patients' words
"I have been trying to get this resolved via calls to Prisma billing and MyChart messages... It appears the billing people work in a silo."
— Better Business Bureau Customer Complaint"I have full confidence in the Beaufort Memorial Hospital care. This is a great system using a central phone number and quick follow up as needed."
— Beaufort Memorial Patient Review"Prisma Health is a nightmare. Their app is horrible."
— Better Business Bureau ReviewMore clinics in Beaufort
Beaufort Memorial Direct Primary Care
Patients praise: High satisfaction with specific nurse practitioners and physicians · Appreciation for compassionate, attentive, and knowledgeable providers who listen to patients.
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Primary Care Providers - Accepting New Patients - Beaufort Memorial
Patients praise: High patient satisfaction ratings for individual primary care providers (often 4.8 to 4.9/5) · Primary care providers frequently noted as listening well, being compassionate, and involving patients in care decisions.
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Patients praise: high star ratings for individual providers (frequently 4.7-4.9 stars) · wide range of specialist services available in Beaufort/Okatie area.
Beaufort Memorial Lady's Island Internal Medicine
Patients praise: High overall provider ratings for bedside manner and attentiveness · Physicians frequently described as thorough, good listeners, and professional.
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