Houston Methodist Primary Care Group - Baytown
Primary Care • Baytown, TX
Ratings by platform
- Healthgrades: 4.8 out of 5 stars (based on 66 ratings) for Dr. Samantha Malave (66 ratings)
- Healthgrades: 4.9 out of 5 stars (based on 52 ratings) for Dr. Eleazar Flores (52 ratings)
What patients say
Patients praise
- Physicians are frequently described as professional, attentive, and good listeners
- Patients appreciate providers who take time to explain medical results and treatment plans
- Helpful and knowledgeable staff members
Common complaints
- Issues with prescription refills and billing errors
- Difficulty scheduling follow-up appointments due to long wait times or provider availability
- Concerns about lack of accountability for administrative mistakes
In patients' words
"Dr. Flores was an excellent listener and to the time to explain everything during my appointment. He ensured that I understood and felt comfortable with decisions about my health."
— Healthgrades patient review"Bottom line is they made the error and I got to pay for it. No accountability whatsoever."
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