Baytown - Genesis Medical Group
Oncology • Baytown, TX
Ratings by platform
- PissedConsumer: 1.6 out of 5 (based on 2 reviews on PissedConsumer) (2 reviews)
- Birdeye (Google): 4.5 out of 5 (overall across group locations) (267 reviews)
What patients say
Patients praise
- Professional staff members
- Efficient service in some instances
Common complaints
- Difficulties with appointment scheduling and rescheduling
- Long wait times on the phone
- Challenges reaching staff or leaving messages due to full voicemails
- Concerns regarding billing accuracy and communication about charges
In patients' words
"I have called twice to do this... for the Huntsville operator... 15 minutes at which time I gave up."
— PissedConsumer"I like everybody in there. From the from office on up they are all nice. The only thing I don't like is that Dr. Abbas is the only doctor there so be prepared for a wait."
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