New Jersey Urology | RWJBarnabas Health Medical Group
Urology • Bayonne, NJ
Ratings by platform
- Birdeye/Google: 2.5 out of 5 stars (191 reviews (RWJBarnabas Health at Bayonne))
- Birdeye/Google: 2.9 out of 5 stars (22 reviews (New Jersey Urology - general))
What patients say
Patients praise
- Professional, caring, and friendly staff in certain departments (particularly emergency)
- Supportive atmosphere in urgent care contexts
- Exceptional individual physicians noted by some patients
- Convenient access to local specialty and primary care services
Common complaints
- Long wait times
- Poor communication from staff/scheduling issues
- Difficulties reaching offices by phone
- Concerns regarding billing practices
- Perceived impersonal care described as an assembly line
In patients' words
"This place deserves no stars. Horrible customer service. Doctors and nurse hung up on me asking questions... They need better staff. The front desk lady was nice though."
— Birdeye (Review of RWJBarnabas Health at Bayonne)"This place is an assembly line. Tons of staff all very nice but the right hand doesn't know what the left hand is doing. Waiting rooms are small and crowded with long wait times."
— Birdeye (Review of New Jersey Urology)"Shout out to all people working there. I was in horrible pain and went to emergency room, all stuff was very friendly and helpful. Non judgement, focused on support and help. Thank you ALL!!!"
— Loc8NearMe (Review of RWJBarnabas Health at Bayonne)More clinics in Bayonne
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