Children's Specialized Hospital Outpatient Center – Bayonne
Pediatrics • Bayonne, NJ
Ratings by platform
- Birdeye (aggregating Google reviews): 4.3/5 (105 reviews)
- Magicpin: 4.4/5 (20 online ratings)
What patients say
Patients praise
- Highly skilled, knowledgeable, and professional therapists
- Kind and welcoming staff (front desk and security)
- Effective therapy programs (speech, occupational, and physical therapy)
- Compassionate care that supports child development
Common complaints
- Difficulties with the scheduling process and front desk management
- Issues with referral handling causing treatment delays
- Concerns regarding session punctuality and total session time provided
In patients' words
"My son received OT, Speech, and PT services, and every therapist has been knowledgeable, professional, and incredibly kind. Everyone, from security officer, to the front desk ... always made us feel welcome."
— Birdeye review"I am extremely dissatisfied with the level of service and professionalism at this facility, particularly in the front desk and scheduling process. From the very beginning, there were serious issues with the referral process ... which was handled incorrectly and caused unnecessary delays."
— Birdeye review"Parents are expected to sign in on time by phone and at the kiosk, yet therapists still come out late and children don’t always receive their full session time."
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