Geriatrics & Aging | Senior Care - Mercy
Geriatric Medicine • Bay Saint Louis, MS
Ratings by platform
- Sharecare (Dr. Matthew Bayes): 3.0 out of 5 stars (1 review)
- Vitals (Dr. Pamela Campbell): 4.9 out of 5 stars
What patients say
Patients praise
- Some patients report efficient, thorough, and positive interactions with medical professionals
- Specific doctors praised for being kind, knowledgeable, and taking time with patients
- Compassionate care reported by long-term patients in specific departments
Common complaints
- Difficulty obtaining necessary medication refills and lack of responsiveness from office staff
- Reports of unhelpful, condescending, or unprofessional office administration
- Concerns regarding bedside manner and lack of compassion from specific providers
- Frustration with appointment scheduling limitations and long wait times
In patients' words
"Very short and rude on the phone, they do not seem to want to refill necessary medicine requests for 3+ days and if you run out and call them all you get is 'send a message to your doctor' which again will take 3+ days to get an answer on."
— Patient review of Mercy Clinic Family Medicine Olive-Mason"She is the kindest , honest, smartest and overall gives the best care she can."
— Patient review of Dr. Pamela Campbell"I cannot express enough how degrading, inappropriate, and insensitive this Dr is."
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