Behavioral & Mental Health | Baton Rouge General
Psychiatry • Baton Rouge, LA
Ratings by platform
- CMS HCAHPS / Momentary Labs: 3 out of 5 stars (overall hospital rating) (1,677 patient surveys (hospital-wide))
- Baton Rouge General (Mid City Medicine Clinic - Behavioral Health): 4.8 out of 5 stars (43 ratings)
- Baton Rouge General (Provider: Heather Huckaby, PMHNP): 4.9 out of 5 stars (458 ratings)
What patients say
Patients praise
- Effective communication from doctors and providers
- Personalized and compassionate care plans
- High patient recommendation rates for specific providers
- Comprehensive range of behavioral health services offered
Common complaints
- Staff responsiveness concerns in general hospital surveys
- Occasional long wait times for emergency appointments reported by individual patients
In patients' words
"NP Huckaby was so incredible. I loved that she listened to me and we were able to set up a plan. I love that she wanted to do testing as well."
— Baton Rouge General Patient Review"I called to make an emergency appointment and told I had to wait a MONTH is [sic] am I suppose [sic]..."
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