Urgent Care & Walk-in Clinic in Brunswick, ME - ConvenientMD
Community Health Center • Bath, ME
Ratings by platform
- Google/Birdeye: 4.5 out of 5 stars (Approx. 788-966 reviews (combined sources))
- Solv Health: 3.0 out of 5 stars (Not explicitly stated count, noted as average rating)
What patients say
Patients praise
- Kind, professional clinical staff (doctors/nurses)
- Efficient and convenient care for many patients
- Clean and modern facility
- Effective treatment and helpful bedside manner
Common complaints
- Long wait times
- Unprofessional or hostile reception/front desk staff
- Communication issues (difficulty reaching by phone)
- Concerns regarding billing/insurance processing (specifically MaineCare)
- Unpredictable availability of services like X-rays
In patients' words
"The nurses and doctor were extremely kind, patient, and helpful. The doctor especially was AMAZING and took my husband's pain seriously. Unfortunately, the experience was overshadowed by the receptionist, who was shockingly rude and aggressive from the moment we walked in."
— LocalityBiz Review"INSURANCE FRAUD SPECIALIST!!!!! If you have Mainecare, this location will tell you that they can't find you in the system, even though you are in the system, and then tell you to give them a credit ca"
— MapQuest/Apple Maps Review"I have been to this location on several occasions and have always been treated with respect and quality care. I have a complex medical history and am always taken care of."
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