Physical therapy in Bastrop
Occupational Therapy • Bastrop, LA
Ratings by platform
- Yahoo Local: 3.5 out of 5 stars
- Facebook: 98% recommend (49 reviews)
What patients say
Patients praise
- Knowledgeable and compassionate staff
- Helpful and friendly customer service
- Effective individualized care and positive clinical outcomes
- Availability of specialized facilities such as aquatic therapy pools
Common complaints
- Concerns regarding billing practices, including alleged overbilling and unexpected costs
- Dissatisfaction with scheduling flexibility and communication during the intake process
In patients' words
"I have to say I am disgusted with what appears to be insurance overbilling and billing-accounting error charges on the summary statement for days after I terminated my PT sessions due to no..."
— Rosie R. on Yahoo Local"Best staff ever under the leadership of Tim Garner and Scott Riley. I was just told today by an orthopedic surgeon that Garner/Riley has been one of his favorite and more knowledgeable physical therapy facilities he recommends to patients."
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