Physical therapy in Bastrop
Occupational Health • Bastrop, LA
Ratings by platform
- General aggregate review data: 4.7 out of 5 (126 reviews) (126)
- Yahoo Local/Yelp reference: 3.5 out of 5 (based on specific user examples) (Not explicitly aggregated in snippet)
What patients say
Patients praise
- Knowledgeable and caring staff
- Effective treatment outcomes and pain relief
- Availability of specialized equipment like aquatic therapy pools
- Personalized and attentive 1-on-1 care environments
Common complaints
- Billing and accounting errors
- Lack of flexibility in appointment scheduling
- Perceived rushed care or feeling like a burden
- Frustration with referral/authorization requirements
In patients' words
"Everyone is kind and knowledgeable, and they really care about helping. It's a wonderful place, I enjoyed PT and actually looked forward to going!"
— Loc8NearMe Review"I have to say I am disgusted with what appears to be insurance overbilling and billing-accounting error charges on the summary statement for days after I terminated my PT sessions"
— Yahoo Local/Yelp Review"Was made to feel like I was a bother when I arrived. Took them three weeks to get me in for an evaluation where I was rushed through in 35 minutes..."
— LocalityBiz Review"Most of the time I felt rushed in and out and not really heard... Angel took the time to listen to me about my physical problems, but [worked] with me."
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