Watson Clinic Bartow Building A in Bartow FL, 33830
Urgent Care • Bartow, FL
Ratings by platform
- Birdeye: 2.6 out of 5 stars (37 reviews)
What patients say
Patients praise
- Highly regarded specific physicians (e.g., Dr. Sweeney)
- Professional and efficient clinical care (nurses, phlebotomists)
- Comprehensive on-site services including labs and imaging
Common complaints
- Long wait times past appointment time
- Poor customer service from reception and administrative staff
- Difficulty scheduling or canceling appointments over the phone
- Perceived lack of care or attention from some providers
In patients' words
"Dr. Sweeney is amazing, but the customer service of most of the receptionists stinks! They are rude, nasty, and impatient, which makes Watson Clinic look bad."
— Patient review"Receptionist lacks customer service skills. You have to wait at least hour to be seen by the doctor. They need to research and learn time management."
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