Bartow Adult - Central Florida Health Care
Pharmacy • Bartow, FL
Ratings by platform
- Birdeye (Central Florida Health Care): 4.3 / 5 (181 reviews)
- BBB (Central Florida Health Care, Inc.): BBB rating listed on profile (star rating not captured in snippet) (1 complaint mentioned as “Failure to respond to 1 complaint(s)”)
What patients say
Patients praise
- Some positive patient-experience elements such as cleanliness, courteous/hhelpful front desk, and feeling valued were described in one CFHC Bartow review write-up
- Provider/patient-care experience described as impressive in the CFHC Bartow review write-up (overall higher ratings shown there)
Common complaints
- Complaints about lack of help/refusal to provide treatment in at least one BBB-latest review snippet
- Poor communication and administrative issues (billing/EOB questions, phone not answered, delayed medical records) and long waits/no one helping were raised in Birdeye reviews
- Disrespect/unprofessional behavior and clinic not seeing patients as expected were mentioned in Birdeye reviews
- BBB profile cites failure to respond to at least 1 complaint
In patients' words
"“the only thing central health care cares about is getting money from the patients health insurance not helping people at all … she refuses to help me”"
— BBB Business Profile (Central Florida Health Care, Inc.)"“Still waiting for Medical records to be sent to new Doctor...3 Months !!!! No one Ever Answers the phone...”"
— Birdeye review snippet for Central Florida Health Care"“My appt was at 3:00 and it's 4:30 and I'm still waiting!!! This is unacceptable, unprofessional”"
— Birdeye review snippet for Central Florida Health Care"“Failure to respond to 1 complaint(s) filed against business”"
— BBB reasons for rating (Central Florida Health Care, Inc.)"“room itself was clean, well-lit, and organized… The front desk staff were consistently courteous and helpful.”"
— “A Patient Experience Review of CFHC Bartow” (write-up)More clinics in Bartow
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