Primary Care and Mental Health Service - Bartow, Florida
Mental Health Services • Bartow, FL
Ratings by platform
- Yelp, Nextdoor (Silva Family Center): Highly regarded (generally positive feedback on Yelp/Nextdoor for Silva Family Center) (Not specified total, but described as a growing/new option)
- Birdeye (Peace River Center Bartow Crisis Campus): 3.0/5 (157 reviews)
- Rehab.com (Peace River Center): 3.65/5 (40 reviews)
- Google My Business via third-party health site (Polk Health Care Plan): 2.6/5 (26 reviews)
What patients say
Patients praise
- Welcoming and attentive care from specific providers like Dr. Silva
- Professional and kind counseling staff mentioned in outpatient settings
- Accessible and timely service mentioned for certain practices
Common complaints
- Allegations of poor treatment and staff behavior, particularly at the crisis campus
- Frustration with facility policies and perceived lack of effective care for mental health conditions
- Concerns regarding the discharge process for unstable patients
In patients' words
"Dr. Silva is one in a million. She has the best bedside manner, is kind, professional, and extremely knowledgeable in all aspects of health."
— Yelp review for Silva Family Center"When I was admitted as a teen for suicidal thoughts and CPTSD, I was treated more like a prisoner than a patient in need of help."
— Birdeye review for Peace River Center Bartow Crisis CampusMore clinics in Bartow
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