Watson Clinic Bartow Building A in Bartow FL, 33830
Family Medicine • Bartow, FL
Ratings by platform
- Birdeye/Google aggregate: 2.6/5 (37)
What patients say
Patients praise
- High praise for specific doctors, particularly Dr. Richard Sweeney
- Positive experiences with clinical staff, including nurses and phlebotomists
- Convenience of location near the hospital
- Ability to obtain timely appointments in some instances
Common complaints
- Long wait times (often exceeding an hour)
- Dissatisfaction with reception/front desk staff (rude, impatient, poor customer service)
- Difficulty scheduling appointments or getting through by phone
- Reports of uncaring or dismissive bedside manner from some providers
In patients' words
"Dr. Sweeney is amazing, but the customer service of most of the receptionists stinks! They are rude, nasty, and impatient..."
— Online Patient Review"Doctors are excellent, it's the receptionists that are worthless... unfriendly, slow as molasses..."
— Online Patient Review"Dr. Richard Sweeney has been my Primary position 20 years +. Always have a positive approach to any health-related issues..."
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