Family Doctors Barrington, IL | Regency Medical Center P.C.
Family Medicine • Barrington, RI
Ratings by platform
- Google My Business: 2.9/5 stars (65 reviews on Google My Business)
- Healthgrades: Not explicitly provided numerically but listed as a group practice (16 ratings)
What patients say
Patients praise
- High regard for specific providers, particularly Dr. Patel and some Physician Assistants
- Compassionate care when patients feel listened to by their provider
- Convenience of location for some patients
Common complaints
- Difficulty reaching the office via phone
- Rude or uncaring administrative staff
- Concerns regarding billing practices and unexpected charges
- Reports of high staff turnover and operational changes leading to decreased service quality
- Complaints about being required to schedule unneeded visits
In patients' words
"The customer service is the worst i have ever experienced anywhere. You can barely get through on the phones. When you do manage to get through the people answering the phones are rude and don't care at all."
— LocalityBiz review"I like Dr. Patel and would recommend her, but too many issues with the practice and their policies which tend to require unneeded visits has led me to leave."
— LocalityBiz reviewMore clinics in Barrington
Brown Health Medical Group Primary Care Practices & Providers
Patients praise: Generally positive patient feedback and high star rating reported on review site(s) for Brown Health Medical Group Primary Care (Warwick—formerly Coastal Medical) · Patient comments mention doctors/staff listening, professionalism, and good service.
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