Saint Joseph Medical Group - Primary Care - Bardstown, KY
Family Medicine • Bardstown, KY
Ratings by platform
- Birdeye: 3.9/5 (21 reviews)
- Healthgrades: 27 ratings (no overall star shown in snippet) (27 ratings)
- WebMD (patient reviews for Dr. Shannon Woods, NP at this practice): Average 4.9/5 for Shannon Woods ((not stated in snippet))
- Wellness.com (Express Care listing; includes a negative and positive review text): 3.5 (plus other questionnaire-style 4.5 items shown) ((not stated))
- Vitals.com (practice/provider rating snippets): Provider ratings listed (e.g., 4.8, 4.1, 3.3; no single practice star shown) (Be first to leave a review (on some pages))
What patients say
Patients praise
- Care teams/providers praised for listening, attentiveness, and thoroughness
- Follow-up and proactive assistance described (e.g., watching after reaction, personal call)
- Some staff/providers described as caring, friendly, and exceptional
Common complaints
- Long wait times / delays in being taken back
- Convenience issues such as less convenient location and bad parking
- Complaints about a specific doctor being uncaring/rude and allegedly money-focused (Express Care listing)
In patients' words
"“Sherry apologized, saying all the new stuff had her discombobulated... My care with Sherry was, as Always, exceptional.”"
— Birdeye review snippet for CHI Saint Joseph Medical Group - Primary Care"“The check-in process was great. I had to wait in the exam room for quite awhile...”"
— Birdeye review snippet for CHI Saint Joseph Medical Group - Primary Care"“Was this provider's office... [staff] friendly?... Did this doctor answer all of your questions?... Every question I had was answered thoroughly”"
— Wellness.com questionnaire-style review text on CHI Saint Joseph Medical Group - Express Care listing"“Is the most uncaring doctor I have ever been to... Very rude uncaring person.”"
— Wellness.com review text on CHI Saint Joseph Medical Group - Express Care listing"“Patients consistently praise Registered Nurse Shannon Woods for her exceptional listening skills... and compassionate bedside manner.”"
— WebMD overview for Dr. Shannon Woods at Saint Joseph Medical Group - Primary Care"“I had a reaction to one of my preventive shots... The whole team came together to assist me... I got a call at home later in the day, by Dr. Moore.”"
— WebMD ratings & reviews for Dr. Kevin Moore at Saint Joseph Medical Group - Primary CareMore clinics in Bardstown
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