Northern Light Urology - Northern Light Maine Coast Hospital
Urology • Bar Harbor, ME
Ratings by platform
- Birdeye (Northern Light Urology): 2.2 out of 5 stars (83 reviews)
- PlainHospital (HCAHPS data): 2 out of 5 stars (overall hospital rating)
- WebMD/Vitals (Dr. Surapaneni Rao): 4.4-4.5 out of 5 stars (27 reviews)
What patients say
Patients praise
- Some patients report successful surgeries and positive outcomes
- Occasional praise for friendly doctors, nurses, and staff
Common complaints
- Long wait times for appointments and in the office
- Lack of communication or follow-up regarding lab results and referrals
- Dissatisfaction with bedside manner and perceived condescension
- Instances of poor patient outcomes and reported medical complications
- General low patient experience ratings for the hospital and specific practice locations
In patients' words
"after waiting 2 + hours to see the Dr, he said we needed xray, and MRI for bone scan. After a few phone calls which weren't returned, after a few weeks I had to stop by office and get referrals faxed to hospital. Not cool!"
— Birdeye review"He took out so much tissue that my husband no longer has a urinary sphincter and is completely incontinent. When we asked questions, he had a very condescending tone, treating us as if we are imbeciles and answering the question in a pedantic way."
— Vitals review of Dr. Surapaneni Rao"Can't thank them enough for taking such great care of my husband! When you hear cancer.....the world stops turning for a while. His surgery went well and Dr. Richter has been amazing!"
— Birdeye reviewMore clinics in Bar Harbor
Medical Services | Bar Harbor, ME - Official Website
Patients praise: high patient willingness to recommend hospital services · praise for nursing staff competence and kindness.
DownEast Orthopedics | Hand, Hip, Knee, Sports Injury & MRI ...
Patients praise: Professional and knowledgeable staff · Effective and efficient appointments.
Comparing your options?
Browse other Urology clinics, or filter by state and specialty to compare patient ratings.