Oncology — The Island Infusion Center - MDI Hospital
Oncology • Bar Harbor, ME
Ratings by platform
- Momentary/CMS HCAHPS data: 4 out of 5 stars (based on 120 surveys) (120 patient surveys reported on one platform)
- Healthgrades: 84% recommendation rate (Not specified (aggregated data))
- U.S. News & World Report: 92% willingness to recommend
What patients say
Patients praise
- High patient satisfaction ratings, including a 5-star rating for patient experience from CMS as of July 2025
- Strong nursing and clinical team praise, noted for empathy, professionalism, and thoroughness
- Availability of patient navigation and support programs to assist with financial, emotional, and social aspects of care
- Compassionate care environment recognized by staff and patients alike
Common complaints
- Reports of misdiagnosis or lack of follow-up care for some general hospital patients
- Occasional complaints regarding communication or bedside manner by specific providers
In patients' words
"The nursing staff from the emergency room through her whole visit were so kind, so effective, and helped her get better every day."
— Wanderlog user review"As the longtime leader of our Oncology and Infusion Clinic, Joyce worked tirelessly to ensure every patient received care marked by dignity, respect, and compassion."
— MDI Hospital CEO, Chrissi MaguireMore clinics in Bar Harbor
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