Mount Desert Island Hospital
Neurology • Bar Harbor, ME
Ratings by platform
- Momentary Labs (based on CMS HCAHPS): 4 out of 5 stars (120 patients (surveyed))
- Healthgrades: 84% (patients who gave a rating of 9 or 10) (8 ratings listed as sample)
- MedicalRecords.com: 3.4 out of 5 (10 reviews)
What patients say
Patients praise
- High patient recommendation rates, with roughly 84% to 92% of patients likely to recommend the hospital
- Praise for compassionate, empathetic, and professional nursing and medical staff in many instances
- Strong ratings for nurse and doctor communication, often exceeding national averages
- Recognition for effective and timely care for emergency and inpatient needs in several positive accounts
Common complaints
- Concerns regarding long wait times in the emergency department
- Reports of misdiagnosis and lack of follow-up or continuity of care
- Instances of perceived staff unprofessionalism or dismissive attitudes
- Specific criticisms regarding facility cleanliness compared to national averages
- Frustration with administrative or scheduling disorganization
In patients' words
"Words can not express the gratitude I have for this hospital. Their staff is professional and compassionate."
— MedicalRecords.com"If I could give less stars I would. Went in to ER with severe anemia... and can’t believe I was released with no care."
— Wanderlog"Dr. McCullough is the most patient, empathetic, and compassionate doctor I have ever worked with. I cannot recommend her enough!"
— HealthgradesMore clinics in Bar Harbor
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