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Northern Light Internal Medicine

Internal MedicineBangor, ME

★★★☆☆3.4/524 reviews across 3 platforms

Ratings by platform

  • WebMD Care: 3.0 out of 5 (10 ratings for a specific provider)
  • WebMD Care: 4.0 out of 5 (10 ratings for a specific provider)
  • Vitals: 3.0 out of 5 (4 ratings for a specific provider)

What patients say

Patients praise

  • highly regarded individual physicians who are described as attentive, knowledgeable, and caring
  • general satisfaction with clinical care quality from some providers
  • courteous interactions reported by some patients with staff

Common complaints

  • frustrations with front office staff and customer service
  • difficulties with communication and access, including long hold times and over-reliance on the patient portal
  • reports of rude or unprofessional behavior by specific providers

In patients' words

"It took me a year. To find Paul once my primary care got done. He is wonderful, attentive, caring I wouldn’t want any other Doctor .. if you can get him do it, he’s great"

WebMD Care Review for Dr. Paul Ronco

"Dr. Jeffrey (Jeff) Cole was very sexist and made very rude remarks about how odd it was for me to still be a virgin at the age of 40..."

WebMD Care Review for Northern Light Primary Care

"Complete lack of communication. You can't just depend on the portal to communicate everything. Have the doctor actually call me."

MapQuest review for Northern Light Internal Medicine

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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