Homecare and Hospice - St. Joseph Healthcare
Hospice/Homecare • Bangor, ME
Ratings by platform
- Medicare Home Health Care (HHCAHPS): 4 out of 5 stars (HHCAHPS Survey Summary) (207 completed surveys)
- HomeCareGrader: A grade (80.5/100)
- Hospice Analytics: 80/100 (Quality Ranking Score)
What patients say
Patients praise
- Professional and high-quality care delivery as reported in patient satisfaction surveys.
- Strong communication and effective patient-provider interaction.
- Excellent scores for discussing medicines, pain management, and home safety.
- High recommendation rates from patients and families.
- Exceeds many national and state averages in hospice quality measures, particularly in assessing patient needs (pain, preferences).
Common complaints
- Historical reports of patient complaints regarding billing system errors at the associated hospital system (St. Joseph Hospital) around 2020.
In patients' words
"91% of patients reported they would definitely recommend the home health agency to friends and family."
— Medicare Home Health Care Agency DataMore clinics in Bangor
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