Urgent Care, Telehealth, & Walk-In Clinics in Baltimore | Patient First
Urgent Care • Baltimore, MD
Ratings by platform
- Yelp (Brand-wide): 2.7 out of 5 stars (5,767 reviews)
- Birdeye (White Marsh location): 4.1 out of 5 stars (1,145 reviews)
- Birdeye (Glen Burnie location): 4.2 out of 5 stars (1,287 reviews)
What patients say
Patients praise
- Convenience and efficiency of check-in processes at certain locations
- Professional and helpful staff members reported in some instances
- Generally quick service speed experienced by some patients
Common complaints
- Perceived incompetence or lack of thoroughness by medical staff
- Poor bedside manner and rude or unprofessional staff communication
- Long wait times despite the nature of urgent care
- Frustrating billing and insurance-related issues, including unauthorized charges
- Difficulty in obtaining necessary tests or receiving appropriate treatment plans
In patients' words
"I went in today because my ear and throat are extremely painful. The doctor merely only looked inside of my ear and my throat. She ran ZERO tests and only gave me nasal decongestants and NOTHING for the pain."
— Birdeye user reviews"They keep this place moving! I think I was sitting maybe 15 minutes at most between the intake steps. They are really efficient and friendly."
— Yelp/MapQuest user reviewMore clinics in Baltimore
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