Maryland Outpatient Medical Imaging Centers - RadNet
Radiology and Imaging Clinics • Baltimore, MD
Ratings by platform
- Yelp, Trustpilot, PissedConsumer: Consistently low, often ranging from 1.3 to 2.3 out of 5 stars depending on the platform and reporting period (Generally limited review volumes on national platforms, though some specific branches show higher local engagement)
What patients say
Patients praise
- Some individual locations report positive feedback regarding polite staff and efficient service
Common complaints
- Billing and insurance collection errors, including overcharging and persistent follow-up for paid services
- Incompetent or unprofessional customer service, specifically regarding appointment scheduling and phone support quality
- Long wait times for appointments and in-office service delays
- Concerns regarding administrative mismanagement and disorganized record-keeping
- Allegations in legal proceedings regarding abusive billing, lending, and monopolistic business practices
In patients' words
"I have had arguments with the staff that are lazy, useless and could care less about their job that I have zero copay and insurance gets billed then I get bill from the insurance."
— PissedConsumer Review"The customer service for appointment is incompetent, is outsourced so you cannot understand what they are saying. They messed up my appointment and did not register it in their system."
— Trustpilot Review"I came in for a service on 9/18 and provided my insurance information twice and they did not run my insurance and charged me $370. I spoke to my insurance company and they stated that I should not have been charged."
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