Sidney Kimmel Comprehensive Cancer Center
Oncology Clinics • Baltimore, MD
Ratings by platform
- Birdeye (Google): 3.4 / 5 stars (based on 10 reviews) (10)
- CMS HCAHPS (Johns Hopkins Hospital data): 4 / 5 stars (CMS Overall Hospital Rating) (3,117 completed surveys)
- Birdeye (Google): 4 / 5 stars (based on 8 reviews) (8)
What patients say
Patients praise
- Highly skilled and thorough medical staff and specialists
- Compassionate and friendly nursing and support staff
- Positive experiences with treatment outcomes and life-saving care
- Efficient diagnostic services such as radiology and MRI departments
Common complaints
- Difficulties with the appointment scheduling system and call center delays
- Perceived lack of compassion or professionalism from specific providers regarding late arrivals or complex cases
- Concerns regarding the clarity and depth of information provided about clinical trials
- Perceived disparities in care quality based on insurance type (Medicaid vs. private insurance)
In patients' words
"I am a patient at Sidney Kimmel at Bayview and have received exceptional care from the minute I walk to the minute I leave. From scheduling my appointments, the front desk and the nursing staff are all wonderful."
— Birdeye/Google Review"The system is broken. The onlcolgist we were assigned is only 2 years out and inexperienced. Hated any questions. Just wanted to go by the book."
— Birdeye/Google Review"This place is saved my life more than twice. I am very grateful. Some of the friendliest people I know."
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