Behavioral and Mental Health Services
Mental Health and Behavioral Health Clinics • Baltimore, MD
Ratings by platform
- Birdeye (MedStar Health Behavioral Health): 2.4/5 (16)
- Birdeye (BTST Services): 2.9/5 (37)
- Birdeye (LifeStance Therapists & Psychiatrists): 4.6/5 (127)
- LifeBridge Health (Abigael O Olaleye, CRNP): 4.8/5 (62 ratings, 11 reviews)
- TherapyDB (Joining With Empathy): 4.8/5 (19)
- Birdeye (Reflections Behavioral Health): 4.6/5 (15)
- Tebra (Amanda Berger, PMNHP): N/A (Positive tone) (148)
What patients say
Patients praise
- Compassionate, kind, and attentive individual providers
- Effective therapy techniques and tools for recovery
- Appreciation for personalized treatment plans and listening skills
- Professionalism of specific staff members or clinicians
- Successful medication management experiences with some providers
- Convenience of telehealth options
Common complaints
- Unprofessional or dismissive staff attitudes
- Perceived lack of effective treatment or progress
- Long wait times or gaps in care (e.g., turnover of providers)
- Concerns regarding inpatient facility conditions and environment
- Difficulty with communication, scheduling, or administrative responsiveness
- Negative experiences with medication management and psychiatric consultations
In patients' words
"I have never experienced such a psychologically abusive atmosphere in my entire life... They refused to give me any of my meds initially so I couldn’t sleep."
— Birdeye review of MedStar Health Behavioral Health"Nobody goes here because they're in a great place... Is the place perfect? No. Everywhere has things they can improve, but I will always say this place kept me alive... please don't let these low reviews stop you from getting help."
— LocalityBiz review of Sheppard Pratt Outpatient Mental Health Center"She listened to my thoughts and concerns about medication options, and carefully and fully described the medication(s) she prescribed. She is extremely kind and professional."
— Birdeye review of LifeStance"Amanda is amazing. You makes you feel comfortable so you can open up about your problems. Would recommend her to everyone."
— Tebra review of Amanda Berger, PMNHPMore clinics in Baltimore
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