Kidney Care | UMMC Midtown Campus
End-Stage Renal Disease (ESRD) Treatment Centers • Baltimore, MD
Ratings by platform
- Birdeye/Rehab.com aggregation: 3.3 out of 5 stars (Approximately 175-176 reviews)
- MedicalRecords.com: 1.6 out of 5 stars (40 reviews)
- Yelp: 3.0 out of 5 stars (24 reviews)
What patients say
Patients praise
- Helpful and pleasant staff experiences in certain units
- Efficient and friendly care for specific procedures
- Exceptional care reported in the ED and certain surgical units
- Positive feedback for the wound center
Common complaints
- Slow or unresponsive staff assistance
- Perceived unprofessionalism and rude staff interactions
- Poor communication from nursing staff
- Dissatisfaction with patient food service quality and timeliness
- Concerns about facility cleanliness and environment
In patients' words
"Everything was quick, friendly, and efficient. They got us in for our procedure ahead of schedule, and they finished faster than estimated."
— Birdeye Review"My brother was recently an inpatient at UMD Midtown Campus, on 4 North. He received exceptional care from the ED and on the Surgical Unit 4 North. I’ve never been in a hospital where EVERYONE was helpful and pleasant!! The Doctors and Nurses listen and truly care!!"
— MedicalRecords.com Review"They seemed completely uncaring, indifferent and I truly felt as if I was an inconvenience."
— MedicalRecords.com Review"Patient food service is awful... Everything was cold, no butter for the pancakes."
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