Dental Clinic / Oral Health Services - Baltimore City
Dental Clinics • Baltimore, MD
Ratings by platform
- Rank My Dentist (Baltimore City Dental Group): 4.5 out of 5 stars (based on 19 reviews) (19)
- Birdeye (Hopkins Family Dental): 3.8 out of 5 stars (based on 36 reviews) (36)
- Healthgrades (Dr. Shereese Bell, DDS): 3.2 out of 5 stars (based on 5 reviews) (5)
What patients say
Patients praise
- Professional and skilled dental care from doctors and hygienists
- Kind, caring, and thorough communication regarding treatment plans
- Comfortable and relaxing patient experience for those with dental anxiety
- Efficiency in scheduling and promptness of treatment
- Helpful assistance for patients with Medicaid or complex dental needs
Common complaints
- Unprofessionalism or rudeness from front desk and office staff
- Long wait times for appointments and in the waiting room
- Billing issues, unexpected costs, and high treatment fees
- Dissatisfaction with the quality of dental work or follow-up care
- Poor communication regarding treatment plans and procedures
In patients' words
"The dentist and assistance are so professional, courteous and have great customer service. I can honestly tell that the patient health is at their greatest interest."
— LocalityBiz (Baltimore City Dental Group)"The receptionist is very rude and unprofessional, rushing me off the phone, wouldn't let me talk or even explain my situation. AVOID !!"
— Yelp (Baltimore City Dental Group)"The team is very nice, gentle with [patients] and thorough. We never feel rushed and our questions are always addressed by the hygienist or dentist."
— Rank My Dentist (Baltimore Dental)More clinics in Baltimore
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