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Ambulatory Surgery Center - University of Maryland Medical System

Ambulatory Surgical CentersBaltimore, MD

★★★☆☆3.4/5220 reviews across 2 platforms

Ratings by platform

  • Birdeye / Rehab.com (UMMC Midtown Campus): 3.3/5 stars (176 reviews)
  • Birdeye (UMMC Shock Trauma Outpatient Pavilion): 3.8/5 stars (44 reviews)

What patients say

Patients praise

  • Professional and efficient medical staff interaction
  • Successful outcomes for surgical procedures
  • Helpful nursing care in recovery units
  • Positive experiences with specialized centers like the wound center

Common complaints

  • Complaints regarding poor communication and bedside manner
  • Reports of long wait times and delays in care
  • Issues with patient food service and facility amenities
  • Specific legal complaints regarding fall risks and discharge procedures

In patients' words

"Everything was quick, friendly, and efficient. They got us in for our procedure ahead of schedule, and they finished faster than estimated."

Birdeye User Review

"I must say reading these reviews before my surgery I was a tad bit concerned but my experience from the time I walked in and got situated I was very impressed great surgeon Dr Jacob Wynes and Salvatore Fazio were awesome made me very comfortable and the anesthesia team were great cudos to the staff on the 4th floor had a very pleasant experience they took great care of me."

Rehab.com User Review

"This place is a tragedy. It should be shut down; all the staff has an attitude and are incredibly rude to all the patients. Dreadful!"

Rehab.com User Review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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