Mainstreet Family Care - Bainbridge, GA - BlueHive
Occupational Health • Bainbridge, GA
Ratings by platform
- Birdeye (MainStreet Family Care): 4.6 stars (714 reviews)
- urgentcare.directory (MainStreet Family Care Urgent Care): 4.5 stars (Google rating) (465 reviews)
- Beauty Georgia (MainStreet Family Care - bainbridge): Reported reviews include 5/5, 3/5, and 1/5 (Not stated)
What patients say
Patients praise
- Short waits and being seen promptly
- Professional, courteous, and friendly staff
- Care described as thorough and compassionate
- Willingness to help when primary doctors are unavailable
Common complaints
- Unprofessional bedside manners/lack of concern in at least one review
- Billing/appointment process problems (automation, difficulty contacting billing)
- Long waits (e.g., over 2 hours) and dirty waiting room in at least one review
- Insufficient care for pain/nausea in at least one described visit
In patients' words
""Just went in with my face clearly very swollen... the doctor came in my room unprofessional laughing with the nurse... She didnt care... rude... horrible bedside manners.""
— localitybiz.com review excerpt""Short wait time, great service... the staff took their time... Very Happy!""
— localitybiz.com review excerpt""Now Im receiving a bill TWO DAYS before they want to automatically charge our account... try to call the 'billing' department... direct you to send an email... You cant actually speak to a live person.""
— georgia.beautihost.com review excerpt""Waiting room was dirty... And we waited over 2 hours for my daughter to be seen""
— georgia.beautihost.com review excerpt""Patients consistently praise the center's minimal wait times and thorough medical attention.""
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