Virginia Mason Bainbridge Island Primary Care
Primary Care • Bainbridge Island, WA
Ratings by platform
- Birdeye: 2.8/5 (31)
- BestProsInTown: Not explicitly stated overall rating (46)
What patients say
Patients praise
- High quality of clinical care and professional staff/providers
- Efficiency in some services and short wait times for others
- Appreciation for convenient access to lab, testing, and specialty services in one location
- Positive interactions with specific doctors and nurse practitioners who are good listeners
Common complaints
- Difficulty scheduling appointments and long telephone wait times
- Concerns regarding billing transparency and costs
- Inconsistent or unprofessional experiences with lab services
- Reports of poor communication or lack of assistance with cancelled appointments
- Past concerns regarding COVID-19 safety protocols
In patients' words
"Extremely pleased with every aspect of Virginia Mason Bainbridge. Great care, rare wait times. My primary provider Jonathan Medina is exceptional and a great listener."
— Review on LocalityBiz"I think the doctor and staff are wonderful but I am highly irritated by the lack of staff that answers the phone and some are helpful but the last person I got could have cared less and had to call back again to resolve the issue."
— Review on Birdeye"Never going back here. First, I went for a primary care visit and the doctor after my visit forgot to push a button notifying the lab. I waited for over 30 minutes... Secondly, they overcharge! Yep, you’ve been warned."
— Review on LocalityBizMore clinics in Bainbridge Island
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