Pearle Vision in West Babylon, NY | Eye Care & Eyewear
Optometry • Babylon, NY
Ratings by platform
- PearleVision.com (Store page: West Babylon, NY): 4.8 out of 5.0 (318–333 Google reviews (site shows 318/333))
- Yelp: 3.0 (18 reviews)
- MapQuest: Not clearly stated (Not clearly stated)
What patients say
Patients praise
- Overall positive staff/doctor experiences (e.g., optometrist described as thorough/delightful; helpful, friendly team)
- Convenient service/appointments and smoother visits for many reviewers
- Ability to repair glasses quickly
Common complaints
- Delays in getting glasses/turnaround time
- Potential prescription errors or having to return for another exam
- Customer dissatisfaction related to additional charges/insurance coverage disclosures
- Some very negative experiences reported on external map/review platforms
In patients' words
"“The Optometrist Dr. Gross was delightful and thourough. The consultant Andrew helped me pick frames and was so helpful and funny. What a great team!”"
— Pearle Vision store review excerpts (PearleVision.com)"“Glasses suppose to be ready the Thursday. Wast ready until Monday… Customer service was great but the process was too much.”"
— Pearle Vision store review excerpts (PearleVision.com)"“BEWARE, OF ADDED CHARGES, WANTED ADDITIONAL $49, FOR WHAT INSURANCE COVERS…”"
— LearnSphere listing with pulled reviews/snippets"“Gave me wrong prescription and was told to come back for another eye exam!! Then was told after I called again to complain…”"
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