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Copper Springs | Avondale, AZ

PsychiatryAvondale, AZ

★★☆☆☆2.0/559 reviews across 2 platforms

Ratings by platform

  • Yelp: 2.0 out of 5 stars (59 reviews on Yelp)
  • Better Business Bureau: A+ rating (note: this reflects the business profile, not necessarily patient experience ratings)
  • SoberList.org: 2.8 out of 5 stars

What patients say

Patients praise

  • some individual staff members noted as helpful or supportive
  • positive experiences with certain outpatient services
  • occasional reports of calm and supportive unit environments

Common complaints

  • unprofessional and rude staff behavior
  • difficulty accessing doctors and receiving timely care
  • perceived forced retention (holding patients against their will)
  • concerns regarding billing practices and payment pressure
  • disappointment with the intake process and admission decisions

In patients' words

"If you care at all about yourself or your loved ones, do NOT send them here. They will literally hold you there against your will even if you sign in as voluntary."

LocalityBiz user review

"I highly recommend NOT going to this place and not taking your family. From the start, staff is completely unprofessional and rude."

Better Business Bureau consumer review

"The Psychiatric nurse practitioner, Marjo is amazing. She always responds to emails, answers my questions, and gives great advice..."

MapQuest user review (Yelp feed)

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 10, 2026 — sources: [1][2][3][4][5][6].

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