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Primary Care in Austin, Minnesota - Mayo Clinic Health System logo

Primary Care in Austin, Minnesota - Mayo Clinic Health System

Primary CareAustin, MN

★★☆☆☆2.3/532 reviews across 1 platforms

Ratings by platform

  • Birdeye (Mayo Clinic Health System - Express Care): 4.1 star rating (8 reviews)
  • Healthgrades (Dr. David Strobel, Family Medicine): 4.2 star rating (5 reviews)
  • Rehab.com (Mayo Clinic Health System – Hospital and Clinic, Austin): ~2.25/5 (32 reviews) shown on page (32 reviews (2.25/5 shown))
  • Vitels (Mayo Clinic Health Systems Austin practice page): 2.4 (provider rating shown; no patient review count shown on snippet) (not shown in provided snippet)

What patients say

Patients praise

  • Compassionate, attentive staff and professionals who listen and address needs (primary care listing consensus)
  • Confident/positive patient experiences with specific family medicine provider (Dr. Strobel)
  • Express care rated positively by reviewers (Birdeye)

Common complaints

  • Poor communication/wait times and lack of apology described in negative reviews for Mayo Clinic Health System Austin (hospital/clinic page)
  • Complaints about service levels/availability (waits, portal/phone hold times, appointment changes, beds/staffing)
  • Some reports of improper care/medication errors in user reviews (hospital/clinic page)

In patients' words

"“patients consistently express gratitude for the compassionate care and attentive staff… take the time to listen and address individual needs.”"

primarycarelist.com provider page (Mayo Clinic Health System - Austin - Primary Care)

"“with Mayo clinic has almost killed me twice due to improper care… tried to give me amoxicillin which I am deathly allergic too”"

rehab.com reviews (Mayo Clinic Health System – Hospital and Clinic, Austin)

"“Like the Minnesota Nurses Association, we say no… Needed surgery… is out two months or more!”"

postbulletin.com letter regarding service levels at Mayo in Austin

"“1st time bringing my child here for a quick checkup and the providers and nurse was amazing!”"

birdeye.com reviews (Mayo Clinic Health System - Express Care)

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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