Mayo Clinic Health System - Albert Lea and Austin - MN.gov
Podiatry • Austin, MN
Ratings by platform
- Birdeye (Google reviews): 4.1 out of 5 stars (8 reviews)
- Healthgrades: 70% patient experience rating
- Medicare Acute Care Hospital Survey: 61% willingness to recommend
What patients say
Patients praise
- some providers recognized for professional, caring, and effective treatment
- successful surgical outcomes for some patients
- positive experiences at Express Care locations
Common complaints
- long wait times
- poor communication from providers and staff
- concerns about quality of medical care and medication errors
- unprofessional staff behavior and perceived lack of compassion
- dissatisfaction with billing practices
In patients' words
"The lack of communication and accountability is unacceptable for a facility with their reputation. I expected professionalism and compassion, but instead I’ve been met with frustration every time."
— Rehab.com user review"Dr. Oushy is an outstanding surgeon and warm and caring person who explained the procedure in un-rushed detailed fashion. His results far exceeded our expectations. Highly recommend him."
— Healthgrades user reviewMore clinics in Austin
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