ARC Obstetrics/Gynecology
OB-GYN • Austin, TX
Ratings by platform
- Official Austin Regional Clinic (ARC) website, Birdeye, and other review aggregators.: Generally high, with individual provider ratings frequently ranging from 4.6 to 4.9 out of 5 on the official clinic website. (Varies by provider; for example, 97 reviews for Dr. Kaufman, 98 for Dr. Brasher-Giles, and 404 for Dr. Chaparro-Krueger.)
What patients say
Patients praise
- knowledgeable and professional doctors and PAs
- caring and attentive bedside manner
- providers who listen to patient concerns and explain things in detail
- holistic and comprehensive care approach
- clean, efficient facilities with on-site services like ultrasound and lab
Common complaints
- unprofessional or unresponsive front office staff
- long wait times
- difficulty reaching the office by phone, especially after hours
- occasional reports of feeling rushed during appointments
In patients' words
"The doctor was such a blessing. Very studious, super knowledgeable, generous and teamwork approach to care, extra fun, respectful and really did listen patiently to all my concerns and addressed them."
— Patient review on Austin Regional Clinic website for Dr. Brasher-Giles (June 2026)."Rushed. And as a first time mom I would have expected more information at each visit for what to expect."
— Patient review on Birdeye for Dr. Caroline Kaufman."Some have encountered issues with the front office staff, who can be unprofessional and unresponsive at times. Patients have reported long wait times and difficulty reaching the office."
— General feedback summary for ARC North Austin Ob-Gyn.More clinics in Austin
Top OBGYN in Austin | Gynecologist in Austin
Patients praise: Compassionate, attentive, and thorough care · Strong bedside manner and active listening skills.
OBGYN in Austin TX | Pregnancy & Fertility Care | AAOBGYN
Patients praise: friendly and welcoming office staff for many patients · convenient amenities such as free valet parking and clean, comfortable facilities.
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