ARC Internal Medicine
Internal Medicine • Austin, TX
Ratings by platform
- Yelp (Austin Regional Clinic brand): 3 out of 5 stars (2038 reviews)
What patients say
Patients praise
- Appreciation for punctual, efficient appointments with certain providers
- Positive experiences with support staff such as phlebotomists and mammogram specialists
- Comprehensive, verified feedback system provided on the clinic's official website
Common complaints
- Unexpected and high billing costs for office visits or specific procedures
- Reports of rude, condescending, or uninterested behavior from doctors and staff
- Patients feeling rushed during short appointments
- Frustration with administrative processes, including insurance coverage issues and lack of transparency in fees
- Perceived lack of thoroughness in medical care and dismissive attitudes toward patient concerns
In patients' words
"I was shocked to later find out that I was charged for three separate office visits from a single appointment, even though I did not ask for any additional consultation or special treatment."
— Yelp Review"Received a $500 bill for a 10 min nurse visit! And the nurse was rude and condescending. Talked to me like I was an idiot."
— LocalityBiz Review"I was so impressed that I was able to see Dr Siegel right on time... Dr Siegel did an excellent job of assessing my situation and promptly determining a remedy. Everything was perfect."
— Patient review on ARC websiteMore clinics in Austin
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