Hospice Care - Austin, Minnesota - Mayo Clinic Health System
Hospice • Austin, MN
Ratings by platform
- nationalhealthratings.com: 10/10 Hospice Care Index Score
- nationalhospiceanalytics.com: 40.50/100 Hospice Analytics Quality Ranking Score
What patients say
Patients praise
- High-quality rating on some Hospice Care Index measures
- Positive testimonials from some families and physicians praising kindness and communication
Common complaints
- Substantiated investigation regarding neglect and medication error involving a hospice patient
In patients' words
"Our family experienced kindness and compassion from the entire team of caregivers at Mayo Health System when my father was in their care. Communication throughout his stay was very professional, easy to understand, and timely..."
— hospicereport.com (User Review)"The Minnesota Department of Health determined neglect was substantiated. The AP [alleged perpetrator] was responsible for maltreatment. The AP failed to provide interventions when the resident was... in a diabetic emergency and administered Morphine to the resident in error. The resident died."
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