Primary Care in Austin, Minnesota
Family Medicine • Austin, MN
Ratings by platform
- Birdeye (Mayo Clinic Health System - Express Care): 4.1 out of 5 stars (8 reviews) (8 reviews)
- Vivian Health (for facility staff/professional reviews): 4.4 out of 5 stars (8 reviews) (8 reviews)
- Rehab.com: 2.25 out of 5 stars (32 reviews) (32 reviews)
- Healthgrades (specific physician): 4.2 out of 5 stars (5 ratings) (5 ratings)
What patients say
Patients praise
- Compassionate and attentive care from many staff members
- Professionalism and expertise of specific physicians, particularly in specialized fields like oncology and urology
- Effective treatment plans and successful clinical outcomes for many patients
- Convenience of express care services for minor health concerns
Common complaints
- Long wait times for appointments and emergency care
- Concerns regarding communication, accountability, and lack of empathy from some providers
- Instances of perceived medical errors or incorrect treatment plans
- Frustrations with administrative processes, billing, and staff treatment
In patients' words
"At Mayo Clinic Health System - Austin, patients consistently express gratitude for the compassionate care and attentive staff. Many reviews highlight the expertise and professionalism of the doctors and nurses..."
— PrimaryCareList.com"My experience with Mayo Clinic has been consistently disappointing. I’ve had multiple visits where I was given incorrect or incomplete information, left waiting with no updates, and never once received an apology."
— Rehab.com"Very professional. All buisiness. Inspires confidence in his abilities by his demeanor. He made what I thought would be a difficult and complicated procedure almost seem routine."
— Healthgrades (patient review of a specialist)More clinics in Austin
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