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Family MedicineAustin, TX

★★★★☆3.9/51,153 reviews across 2 platforms

Ratings by platform

  • Birdeye (Google): 4.1 out of 5 stars (aggregate) (1,028 reviews)
  • Yelp: 2.6 out of 5 stars (125 reviews)

What patients say

Patients praise

  • praise for doctor's bedside manner and listening skills
  • efficient and professional clinical staff during visits
  • positive experiences with specific providers like Dr. Reddy and Amy Friggle
  • convenience of onsite services and timely appointments mentioned by some patients

Common complaints

  • complaints regarding scheduling and office staff communication
  • reports of lost medical charts/records history
  • concerns over changes to check-in procedures and insurance acceptance (Medicare/Medicaid)
  • staff and management challenges noted in employee feedback

In patients' words

"Dr. Reddy is wonderful, straight and to the point. Just how I needed it to be."

Birdeye (Google Review)

"Massive blow to clinic access … every time I went it was like they lost my history/chart."

Reddit

"Terrible experience with the scheduler... I love Dr Breen but the office staff is terrible."

Healthgrades (Dr. Michael Breen profile)

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6].

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