Austin Thyroid and Endocrinology - Dr. Scumpia - Austin,TX

Patients praise

• Thorough diagnostic approach and ability to identify specific endocrine issues (e.g., cancer, complex thyroid levels)
• Helpful for patients who feel disregarded by other endocrinologists
• Efficient referral process and scheduling for some patients
• Expertise as a comprehensive center for hormone assessment and treatment

Common complaints

• Perceived poor bedside manner, cold or condescending attitude
• Concerns regarding costs, billing practices, and the price of recommended supplements
• Difficulties with office communication, including reaching staff by phone
• Frustration with high volume of testing/labs and perceived medical necessity issues
• Limited direct access to the physician, with some patients reporting frequent interactions with medical assistants instead