Aurora - CareNow Urgent Care
Urgent Care • Aurora, CO
Ratings by platform
- Birdeye: 4.6 out of 5 stars (283 reviews)
- Yelp: 3.2 out of 5 stars (83 reviews)
- Solv Health: 5.0 out of 5 stars (1 review)
What patients say
Patients praise
- professional and knowledgeable medical staff
- friendly and kind bedside manner
- clean and modern facilities
- convenient online check-in process
Common complaints
- long wait times
- poor customer service at reception/kiosks
- concerns about billing/insurance processes
In patients' words
"Everyone on staff from the front desk to the PA was friendly, engaging and explained each step knowledgeably."
— Yelp review"Horrible horrible service. When I walked in the girl behind the computer couldn't look up and greet me, only heard... did you do a web check in? No- start at the kiosk."
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