Aurora - Potomac
Physical Therapy • Aurora, CO
Ratings by platform
- Rehab.com: 3.75/5 (20 reviews)
- Yelp/MapQuest: 1.0/5 (11 reviews)
- Best-rehabs.com: 2.38/5 (8 alumni reviews)
What patients say
Patients praise
- Helpful and caring nursing or clinical staff in specific instances
- Clean and modern physical facilities (notably at newer centers like Potomac Pavilion)
- Comprehensive and accessible range of behavioral health services
Common complaints
- Billing and administrative errors
- Rude or unprofessional customer service and staff
- Lack of attentiveness and poor communication by medical providers
- Long wait times and difficulty contacting offices via phone
- Concerns regarding facility cleanliness
In patients' words
"The customer service is rude and unhelpful, their billing practices are unethical, and most of their doctors barely spend 5 minutes with you."
— ComplaintsBoard.com"They weren't attentive, not sympathetic, not personable, not helpful when needed."
— LocalityBiz (Medical Center of Aurora)"There is a counselor that is Truly rude, judgemental, and picks and chooses who she is polite to."
— Rehab.com (A.R.T.S. Potomac Street Center)More clinics in Aurora
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