Dental Associates of Aurora | Dentist | Aurora, CO ...
Dental • Aurora, CO
Ratings by platform
- directory.reviewsonmywebsite.com (aggregating Google reviews): 4.1/5 (based on 125 reviews) (125 reviews reported on one platform)
- medicals-health.com: 2.5/5 (10 reviews reported)
What patients say
Patients praise
- Professional staff and smooth check-in process
- Success with specific dental procedures like crowns and implants for some patients
- Helpful and patient staff during appointments
Common complaints
- Concerns regarding billing practices and insurance refunds
- Complaints about high up-front costs and cancellation fees
- Mixed feedback on the quality of dental work, particularly regarding crowns and implants
- Reports of poor communication and customer service issues
In patients' words
"I am very happy with my dental work... However, I am annoyed with the financial aspects of the experience. They made me pay for all of the work up front. Whenever my insurance company pays for any of the work, I have to keep calling the office and asking them to send me the money."
— medicals-health.com user review"The staff is amazing. Check in was super smooth. They were super helpful and patient.. explained all options and took my normal stress to consideration and made it a really pleasant experience."
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