Serenity Behavioral Health Systems – Your Journey Begins ...
Social Work • Augusta, GA
Ratings by platform
- Yelp/Beaming Health: 3.0 out of 5 stars (2 reviews on Yelp)
- Recovered.org Trustscore: 2.74 out of 5 stars (Not explicitly stated)
What patients say
Patients praise
- Some patients express high satisfaction with specific doctors and individualized care plans
- Positive feedback regarding the facility's role in providing support for self-harm and family dynamics
- Appreciation for staff accessibility and flexibility with appointments
- Reports of successful outcomes and feeling welcomed by the team
Common complaints
- Concerns about facility cleanliness and maintenance
- Reports of unprofessional or uncaring staff interactions
- Frustration regarding appointment wait times and scheduling issues
- Complaints about inadequate therapy or group support availability
- Perceived lack of respect or personalized care from management
In patients' words
"This place was a living hell... This place is for detox patients only if your going through depression do not come here. You’ll feel trapped and anxious 24/7 you can’t leave unless they allow you and the whole facility was a dump. Smelled awful and everything was disgusting."
— FindRehabCenters.org review"I'm a patient of Dr. Eliah and have been receiving care at the Grovetown location for almost a year now. I honestly couldn't be happier with my care."
— Yelp review"If any of my friends express concern about their mental health, I tell them to go to Serenity. They make me feel welcome--the doctors and everyone there. They are sweet and understanding."
— Carelon Behavioral Health Quality Review Final Assessment (2025)More clinics in Augusta
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