Lighthouse Care Center Of Augusta | Psychiatric Care | Augusta ...
Mental Health • Augusta, GA
Ratings by platform
- Rehab.com: 2.2/5 (179 reviews)
- Recovery.com: 2.1/5 (137 reviews)
- uscompanies.net: Not explicitly provided (6 reviews)
What patients say
Patients praise
- Some patients reported positive experiences with specific staff members
- Availability of incentives and activities for residents on good behavior
- Official website reports higher patient satisfaction metrics
Common complaints
- Allegations of staff misconduct and abuse
- Poor communication and lack of family involvement
- Concerns about safety and staff unprofessionalism
- Reports of hostile, dismissive, or abusive staff behavior
- Negative experiences regarding treatment efficacy and diagnosis quality
In patients' words
"This is the most unprofessional place I have ever been in with my child... Staff members at night don't answer the phone over half the time."
— FindRehabCenters.org review"The staff members would gossip constantly behind other staff members backs as well as the other patients, and they would pit us all against each other."
— DetoxToRehab review"They did not help my daughter, they did not help our family. They left us no better off than when she was placed there. They stuck us with a big bill and a bad diagnosis."
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