Georgia Regents Reproductive Medicine and Infertility Associates
Infertility Services • Augusta, GA
Ratings by platform
- Wellstar (location listing): 4.4/5 (150 reviews) (150)
- FertilityIQ (clinic): Reviews on FertilityIQ include both strongly positive experiences and negative complaints (36 patient reviews (page indicates 36))
- Vitals.com (practice): 4.8 (shown in ratings overview snippet) (Not clearly stated in provided snippet)
- Healthgrades (providers within group): Per-provider review counts shown (multiple providers) (Example: Dr. Rafael Jordan 56 reviews; others show 15, 41, etc.)
What patients say
Patients praise
- Warm/friendly and respectful professional staff reported in reviews
- Knowledgeable clinic and clear explanation of options/treatments reported
- Good bedside manner; patients felt comfortable and were informed about chances/prospects
- Nursing staff described as kind; nurses organized/on top of treatments in at least one review
- Keeping good records noted by a reviewer
Common complaints
- Difficulty reaching the clinic/phone non-responsiveness and delayed callback reported
- Billing/insurance issues and unexpected charges; example of bill after visit covered by insurance
- Genetic test cost/charging concerns and lack of explanation reported
- Taking long to be checked in / operational delays reported
- Communication problems during treatment (e.g., HCG beta results not called; trigger shot timing not communicated)
- Some reviewers say treatments charged a lot of money and did not provide answers/pros-and-cons; reported dissatisfaction and not recommended
In patients' words
""Please, please if you are referred to Larisa Jordan ask for the other MD Mr. Layman.""
— Yelp review snippet for “Reproductive Medicine and Infertility Associates Augusta”""They NEVER answer the phone. Trying to get in touch with anyone is a nightmare. It takes a full 3-5 business days to get a call back.""
— FertilityIQ clinic page (negative review text)""I nervously waited for HCG beta blood results, and they never called. I had to call and find out...""
— FertilityIQ clinic page (negative review text)""The care is always very warm and friendly. The staff was friendly, respectful, and professional.""
— FertilityIQ clinic page snippet""They are awesome about keeping good records. I’ve never had anything lost by them.""
— FertilityIQ clinic page (mixed/conditional review text)""Be prepared for a long... It took about three hours but they go over everything...""
— FertilityIQ clinic page (review snippet)More clinics in Augusta
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